Layby Policy

Aqua Life Aquarium, Bird & Reptile offer a layby service for both products and livestock. We understand you may have fallen in love with one of our pets but need extra time to get organised to bring them home!

Livestock

A 20% deposit is required to 'hold' any pet you may be interested in purchasing. This needs to be done instore as we do not accept payments over the phone. The 20% deposit is non-refundable should you choose to not follow through with the purchase. Any payments over the initial deposit will be refunded.

A maximum layby period is 14 days from the deposit date or a maximum of 30 days if applying for a wildlife licence. After this time the pet will be taken off hold and available for sale again. 

Dry Goods

A minimum deposit of 20% is required to start a layby for 4 weeks from the purchase date. Longer periods can be negotiated at the time of deposit. The 20% deposit is non-refundable should you choose to not follow through with the purchase. Any payments over the initial deposit will be refunded. 

If anything is unclear or you have more questions feel free to contact our customer support team. 
 

 

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